Shipping policy

DELIVERY / COLLECTION

  1. Only one delivery address is allowed per order placed.
  2. Door-to-door delivery is Rs 300 for orders of less than Rs 2,000 and is free for orders greater or equal to Rs 2,000
  3. We endeavour to deliver within 3 clear working days from the date of the order.
  4. Delivery is made on working days only, between 09h00 and 17h00.
  5. The products will be delivered by Albert Trading Ltd delivery team, at the address given upon placing the order.
  6. You have to present your National Identity Card (NIC) as proof of identity as well as quote your Order Number before delivery or collection can be made. Your NIC number will be noted down by the carrier or by our agent at the chosen pick-up point.
  7. If a third party takes delivery of your order, he/she will also have to show his/her own NIC before delivery can be made. The carrier or agent at the pick-up point will note down his/her NIC number.
  8. We will not be liable for the late or non-delivery of the products for any loss, damage and/or prejudice suffered as a result of any incorrect delivery or other information you have provided us or occasioned by events beyond our reasonable control.